What is the Joint Commission's stance on patient access to information?

The Joint Commission promotes the principle that patients should have access to their medical information and treatment options. This stance is rooted in the belief that patient engagement in their own care is crucial for promoting health literacy, building trust in the healthcare system, and improving health outcomes. When patients have access to their medical records, they are better equipped to make informed decisions regarding their healthcare, participate actively in discussions about their treatment, and collaborate with their healthcare providers.

For healthcare facilities, this means they must establish policies and practices that facilitate patient access to personal health information in a timely and respectful manner. This approach aligns with broader trends in healthcare that emphasize transparency and patient involvement, further enhancing the quality of care and patient satisfaction. By empowering patients with information, the Joint Commission aims to support a more collaborative and informed healthcare experience.